Shipping

 

Shipping Policy

1. Order Processing & Shipment
We process and ship orders swiftly from our fulfillment centers located in the United States, United Kingdom, Canada, Australia, and China. Depending on availability and your location, orders are dispatched from the nearest center for optimal delivery speed. (help.shapermint.com)

2. Shipping Methods & Delivery Estimates
Estimated delivery times vary based on your selected shipping method and destination:

  • United States

    • Express Shipping: ≈ 2 business days

    • Priority Shipping: ≈ 4 business days

    • Standard Shipping: ≈ 4–8 business days (help.shapermint.com)

  • Canada

  • Australia

  • United Kingdom

  • Other International Destinations

Delivery times can be impacted by holidays, weather conditions, customs processing, or delays from the carrier. (help.shapermint.com)

3. Shipping Rates & Currency
Shipping rates are calculated and displayed at checkout based on your location and chosen method:

All prices are in USD unless otherwise indicated. For example, prices are shown in CAD on the Canadian site, with final costs displayed at checkout. Additional import duties or local taxes may apply and are the customer’s responsibility. (help.shapermint.com)

4. Order Tracking
Once shipped, you will receive a confirmation email with a tracking number and a link to the “Track Your Order” page, where you can monitor real-time updates by entering your order number and email. Tracking information may take 24–48 hours to begin updating. If an item is marked “Delivered” but hasn’t arrived, check with your local carrier or neighbors. (help.shapermint.com, shapermint.com)

5. Fulfillment Delays
Due to high demand or global events, there may be occasional delays. We appreciate your patience and are committed to getting your order to you as quickly as possible. (help.shapermint.com)

6. Contact & Support
If you haven't received your tracking information within 48 hours, or if there are delivery issues, please reach out to our Customer Support team for assistance.

Policy Highlights

Section Key Promise
Fulfillment Centers Optimized shipping from multiple global locations
Shipping Options Flexible methods with clear delivery estimates
Transparent Pricing Rates displayed at checkout; duties identified upfront
Tracking Info Real-time updates provided via email and tracking page
Customer Support Ready to assist with any delays or issues

N’hésitez pas à me demander si vous souhaitez adapter cette politique (par exemple en ajoutant des zones spécifiques, frais supplémentaires, ou types de services).